The new CIP hall of Imam Khomeini International Airport is located in a separate building from the main hall in front of the watchtower. CIP’ Special ceremonial station of Imam Khomeini Airport was inaugurated by exploiting it in an area (7500 m2) and with an infrastructure of 8000 meters on 3 floors.
Contrary to popular belief, economy class passengers can also use CIP facilities, despite the fact that first and business class passengers use it. Dear passengers of foreign flights can book and purchase CIP before leaving or entering the CIP lounge. This service has many benefits and many travelers have been willing to use it. CIP services are useful for the following passengers:
- Businessmen, managers and chairmen of companies and private and government organizations
- Frequent passengers, elderly and disabled passengers
- Passengers traveling for the first time
- Sports groups and teams, artists and athletes
- Non-Iranian passengers, especially in entering and facilitating the visa process
Facilities
- Getting passenger flight card
- Transportation and delivery of passenger luggage
- Catering with a variety of drinks, hot and cold food
- Private car on the runway to accompany the passenger
- Dedicated police and passport gates
- Providing service for pets
- Providing wheelchair service and lifting device
- Obtaining an airport visa for non-Iranian passengers
- Free high speed internet
- Handicraft stalls and nuts and nuts
- One and two bed suites for accommodation
- Meeting and conference room for business negotiations
- Urban transfer by taxi and ceremonial cars
CIP (Departures) from Tehran - Imam Khomeini Airport
Sometimes the passenger thinks that the CIP reservation starts at the house’ door or hotel, but this is not the case. Airport transfer services (taxi) should be reserved separately. With CIP reservation, its services will start from the ceremonial place or CIP building located at airport for use.
In short, the porter picks up the passenger’s luggage upon entering the CIP building to assist the passenger in the inspection. The passenger then enters the reception part and gives the required documents including tickets, passports, visas or residence documents of the destination country to the relevant staff and the passenger enters the lounge, which is designed with a stylish and modern atmosphere, without delay. As long as the CIP colleagues do the administrative work related to the flight, the passenger can use its facilities in lounge and it will be hosted with a variety of drinks and food, internet, bank branch and the handicraft booth. After the administrative process by the CIP staff, the flight card with the bar tag and residence documents will be delivered to passenger and the passport will be sent to police department for sealing. By announcement of boarding, the CIP flight attendant informs the passenger to pass through the passport gate and the police checkpoint, and will be accompanied by CIP personnel in a private car to beginning of the flight of stairs.
CIP (Arrivals) to Tehran - Imam Khomeini Airport
After CIP service reservation, CIP personnel are present with the passenger or passengers name board based on the information announced on flight and arrival time, then is accompanied by a CIP car from the plane to lounge. Upon arrival, if the passenger has luggage in the cargo area, he /she notifies the staff to the cargo part to receive the passenger’s baggage and the passenger passes through the passport part & you will be served in lounge until you receive your passport and luggage. In the end, the passenger service ends with luggage and passport receipt.
Cancellation rules and changes
Cancellation cost of CIP request and the cost of making changes in flight time, flight number and even airline change is free and can be applied only by contacting the passenger support unit. To respect the operational and executive colleagues, please be sure to inform us of your cancellation and changes 3 hours before the flight.
- Airport transfer cancellation must be done 6 hours before the flight, otherwise the fee will not be refunded.
- Flight changes are not possible online and you should contact support unit.
- Cancellation rules for each airport are different.
Frequently Asked Questions
What are the escorting & welcoming services?
- In CIP services, a person who welcomes a CIP passenger enters the lounge and can be present in the lounge from arrival time until the passenger’s administrative affairs are completed and the use of all catering facilities and other CIP services are available to the passenger as well.
- In CIP services, an escort is a person who enters the lounge with the passenger and accompanies passenger until the flight and can use the CIP facilities (including reception and accommodation in lounge) and pays for these services.
Special services (wheelchairs and lifts)
- Since there are passengers who need to use special services (wheelchair or lift) due to physical disability, If they have requested the special service option on their ticket at purchase time, they can use this service without reserving it, otherwise they have to pay for these services due to the table above and enter the request in online reservation form.
- As mentioned before, these services do not only include wheelchair, but also vehicles for wheelchair (lift) passengers, which are coordinated to transport passengers to / from lounge if requested online.
How to reserve the CIP services?
Reservation, receive receipt and Reservation No
Dear passenger, at the page bottom, you can send your request with flight information and number of passengers and complete the reservation form for CIP services. At the end, after completing and sending the form, Kootook will do the reservation operation you requested and will send you the reservation No.
Reservation via WHATSAPP and TELEGRAM
If passengers are unable to submit a CIP reservation request, a simple method is to use the “WhatsApp” option, which is visible next to the page and send flight information to the reservation part. If you visit our site with your mobile phone, you can enter the booking page from the WhatsApp icon.
Does the transfer include CIP services?
No, the transfer cost from the origin to lounge and vice versa must be paid separately. Service costs vary due to custom car.
What are the documents required to reserve CIP services?
- Flight No
- Airlines Company
- Departure time
- Arrival time
- Date of arrival or departure
- Origin and destination
- Names of passengers
What are the Welcoming & Escorting services?
If your passenger to be arrived and you return to airport to be welcomed and want to enter the lounge, you have to pay an entrance fee. However, if your passenger departure the airport and you escorting your passenger until boarding and want to enter lounge, you must pay the entrance fee (reception and use of lounge facilities).
Is can to cancel or change the CIP?
Yes, you can cancel or change the CIP by contacting the reservation unit.
Why is it not possible to reserve services to today-date?
Due to some limitations. To reserve services to today date, you can apply via WhatsApp or Contact. Imam Khomeini International Airport CIP reservation is possible up to 3 hours before the flight.
Airport transfer service (Urban taxi)
Despite CIP services, if you wish to reserve an airport taxi transfer service, the following are required for reserving:
- Passenger contact number (mobile or telephone location)
- Exact passenger address
- Taxi arrival time (on transfers within the city to airport)
Important Note: In taxi transfer from the city to Imam Khomeini Airport, a taxi must usually be present at the place four hours before the flight to pick up the passenger, which can be changed only at the passenger request. As sample, if the passenger’s flight time to be 18:00, a taxi will be available at 14:00.
Price list for CIP services of Imam Khomeini International Airport (RA) in August 2020
| # | Description | Price (IRR) | Explanation |
|---|---|---|---|
| 1 | CIP Ceremonies Services | 7,500,000 | Free for under two years |
| 2 | Visa services | 3,000,000 | Non-Iranian Passenger |
| 3 | Services to Escorting & Welcoming | 3,000,000 | Limitation for 3 hours stay |
| 4 | Special services (wheelchair) | 3,500,000 | LOM device |
| 5 | Pet Services | 3,780,000 | Every animal |
| 6 | One-bed suite for 6 hours | 3,470,000 | |
| 7 | One-bed suite for 12 hours | 5,900,000 | |
| 8 | One-bed suite for 24 hours | 8,920,000 | |
| 9 | Two-bed suite for 6 hours | 4,530,000 | |
| 10 | Two-bed suite for 12 hours | 7,100,000 | |
| 11 | Two-bed suite for 24 hours | 10,000,000 | |
| 12 | Three-bed suite for 6 hours | 5,150,000 | |
| 13 | Three-bed suite for 12 hours | 7,870,000 | |
| 14 | Three-bed suite for 24 hours | 11,000,000 | |
| 15 | Urban transfer (Toyota Camry Car) | 2,300,000 | Just Tehran City |
| 16 | Urban transfer (Rav4 Car) | 2,600,000 | Just Tehran City |
| 17 | Van Ceremonies Car | 2,500,000 | Capacity for 7 people and 10 suitcases |
| 18 | Conference Room | 3,270,000 | For 1-hour – capacity 12 people |
| 19 | VIP Room | 2,180,000 | For 1-hour |
